Want Repeat Customers? This Bar’s Loyalty Strategy Costs $0 and Works Like Crazy
How does a business differentiate its customer experience, and generate loyalty? One bar in Philadelphia takes a unique approach to differentiation and, […]
UNTWEETABLE
Some ideas deserve a higher word-count than Twitter permits. You’ll find those ideas here.
Enjoy reading insights and observations that can help you live, lead, and perform better than you did before reading them!
Author’s Note: While none of them were written on that pad, it did make for a nice photo opportunity!
Know more about Me
The Real Reason Your Boss Wants You Back in the Office
Remote work has upended how we see our jobs, and how companies distinguish themselves. On the surface, the RTO (Return to Office) […]
Creating a Culture of Engagement: Beyond the First Sip
In my new book The Tip Jar Culture, I introduce a concept that seems simple on the surface but is profound in […]
3 Surprising Truths Piano Lessons Can Teach Us About Enhancing Employee Engagement; And I Saved the Best for Last!
In my work as a keynote speaker, I use music as a metaphor to help my audience experience the similarities between an […]
1 Awesome Tip to Supercharge your Persuasive Abilities
If you’re the type of person who wants to be more persuasive, or just get others to consider your ideas more carefully, […]
If you don’t Love it, Kill it!
I wanted to scream! It had only been 10 months, and already I was contemplating calling a recruiter and looking for a […]
How To Avoid Getting Flustered
It was a Tuesday evening, about 8pm, and I was staring at my computer screen. My pulse was racing; my skin was […]
If You’ve Ever Had a “Great Idea” You Need to Read This
If you’ve ever found yourself just staring at a blinking cursor, waiting for inspiration to strike (but feeling more like your brain […]
The 7 Keys of Successful Performance
Exploring the Seventh Key: Belief Imagine you’re late for an important event. Instead of heading out the door and finding a way […]
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